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Can I get my 2 days back, American Airlines?

Thursday, March 20th, 2008

Footnoted regulars know that I really stay focused on the filings. But on rare occasions, it seems worthwhile to share a personal experience involving a publicly traded company to provide a perspective that’s not readily visible in the filings. And my experience with American Airlines (AMR) these past two days shows just how bad airline [...]

Another wrong number: Callwave

Wednesday, February 13th, 2008

Speaking of wrong numbers, over the weekend I received this friendly little note from the folks at Callwave (CALL), which I’ve used on those rare occasions when someone needs to send me a fax:
Dear Michelle Leder,
You asked and we heard you.
Now we’ve added several powerful new features to your CallWave fax service. And we’re making [...]